Cookie Policy

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

DCS Cookie Policy

Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

Cookies are either:

– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

– Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics.]

Cookies can also be categorised as follows:

– Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

– Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

– Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Ian Burgess

18:28 25 Nov 25

Thank you for a great service from Debt Collection Serviced UK Ltd, they have collected several outstanding debts for us which we thought wouldn’t be recovered. Thanks again

Tracy Haunch

10:22 28 Jul 25

We have worked with Debt Collection Services for many years now and have been very pleased with their professional handling of our accounts on a day to day basis with a compassionate and sensitive approach. They are able to arrange realistic repayment plans on our behalf with the hope of avoiding the need to escalate debt collection down the legal route where possible.

Catherine Johnson

08:18 23 Jun 25

Would highly recommend. Always very helpful & work hard to try & get a successful outcome.

Morgan Munroe-York

11:14 09 Jun 25

I've had a great experience so far with DCS, they're very responsive, quick and efficient! Would highly recommend

Lyndsey

14:55 28 May 25

Charlotte Stocker

11:04 31 Mar 25

We swapped from a different agency and have been so pleased we did! No fees for nothing, along with kind and professional staff! DCS have even been able to reclaim debts from over a year ago which our previous agency failed to. I'd highly recommend them for their services

Nicolas Buffault

11:59 29 Nov 24

Been working with DCS for several years. Great team, very responsive & efficient. We had a lot of successes with difficult collections which we would have had to write-off otherwise.

Stephanie Hudson Strzalko

14:35 27 Nov 24

Always fast and efficient service from the great team at DCS, it's a massive comfort as a small business to have a debt collection company you can rely on.

MADV Madventure

10:40 06 Mar 24

Excellent communicate and support, we are very happy with their service and we have used them a few times now. Not local to us, but that does not have any negative impact at all

Andrew Hillier

15:03 25 Oct 23

A thoroughly professional service. The team is friendly and pragmatic and always ready with sound advice. I can unreservedly recommend DCS UK Ltd.

Synergos Consultancy Ltd

13:42 28 Mar 22

It is quite rare that we have to call on this service but I have to say when we do, the team are quick and efficient in getting a resolution in place. I would highly recommend this service.

Susan Richardson

11:35 11 Feb 22

Since the pandemic we were experiencing more and more a trend for non payment of our services, came across DCS by chance and i have to say they have far exceeded our expectations, they have managed to recover the majority of our debts.

They are also an extremely great Company to deal with incredibly efficient and professional, SO WELL DONE TO ALL OF THE TEAM

Jodie Lovric

13:40 25 Jan 22

Having dealt with somewhat antiquated and inefficient debt recovery companies in the past, Debt Collection Services UK Ltd are a breath of fresh air. Every team member I’ve dealt with has been incredibly helpful and responsive, even providing useful advice where there would be no financial gain for themselves.

As a small, family run business it can sometimes be difficult to enforce our policies and remove feeling and emotion from the equation. DCS have given us the confidence to do just this and with great success.

Thanks so much to all involved 5⭐️‘s

Harry Walker

15:29 15 Dec 21

Fantastic service, they are great at collecting the difficult, long term debts.
They quickly get action from the clients which ignore your statements.
If you're considering writing off a load of old debts, try these guys first!

Ravens Way Metalworks

14:41 08 Jul 20

We're very impressed with DCS's speed and professionalism, even dealing with our queries out-of-hours. They work fluently as a team and provide excellent guidance at every turn.

A bonus for us as a micro business with a wide range of invoice values is that they are happy to recover small debts as well as larger ones.

Wouldn't hesitate to recommend them, and we will certainly keep using them to collect future late payments.

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